Effective Date: Apr. 14, 2026
Website: https://jmcmart.com/
At JMC Mart, we strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our policy below.
1. Return Eligibility
You may request a return under the following conditions:
- The product is damaged, defective, or incorrect
- The return request is made within 7 days of delivery
- The item is unused, unwashed, and in original packaging with tags intact
2. Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized products
- Products damaged due to misuse or improper handling
- Items without original packaging
3. Return Process
To initiate a return:
- Contact us via email or phone within 7 days of receiving the product
- Share your order details, issue, and product images (if damaged/defective)
- Our team will review and approve the return request
- Once approved, we will arrange pickup or guide you on return shipping
4. Refund Policy
- Refunds will be processed only after the returned item is received and inspected
- If approved, the refund will be issued within 5–7 business days
- Refunds will be credited to the original payment method
5. Shipping Charges
- Shipping charges are non-refundable
- In case of damaged, defective, or wrong product delivery, return shipping will be borne by JMC Mart
- For other returns, the customer may be responsible for return shipping costs
6. Cancellation Policy
- Orders can be cancelled before dispatch
- Once the order is shipped, cancellation is not possible
7. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your bank or payment provider
- If still unresolved, contact us directly
8. Contact Us
For return or refund requests, reach out to us:
- Email: Manishsharmaa1040@gmail.com
- Phone: +91 8168377947
- Address: #7, Modern Colony Kansapur Road, Yamuna Nagar, Haryana, India – 135001